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Frequently Asked Questions
What is the cancellation policy?
Cancellations made up to 48 hours before check-in are eligible for a full refund. Cancellations within 48 hours may incur a charge.
What time is check-in and check-out?
Standard check-in is at 2:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be arranged based on availability.
Are there any hidden charges?
No, our pricing is transparent. The rate you see includes all taxes and standard amenities. Any additional services will be clearly communicated.
Is breakfast included?
Breakfast is included with Premium Rooms and Family Suites. For Deluxe Rooms, breakfast can be added for an additional charge.
Do you offer airport transfer?
Yes, we offer airport pickup and drop-off services. Please mention this in your enquiry or contact us directly for arrangements.